Kat has been in the Estate Management field for 30 years serving Ultra High Net Worth families.
Kat brings a warm, friendly yet direct approach to auditing and assessing each family and their estate’s needs. Simplifying ownership, she sets up daily operations to allow for each estate to run smoothly with organization, communication and as a business structure.
You have the home of your dreams, you pay a fortune to run it so why is it not running smoothly?
Using a 2-5 day site visit to access what’s currently in place Kat follows up with a full report giving recommendations and solutions to move forward. She can provide in-depth training of staff along with implementation of protocols enabling the staff the knowledge to run the property smoothly for your enjoyment!
You thought hiring staff was the hard part but what’s next? Your new employee is now hired! Where do they start, what guidelines are in place? Will you have time to give directions, to answer all the questions and get through the learning curve?
Let Kat set up your new candidates for success! From onboarding forms to job descriptions and schedules, NDA, Employee handbook, SOPs – she handles all the HR part that you don’t have time for. She offers continual HR services to meet your needs giving better communication and understanding for all the difficult tasks that employers face whilst providing ongoing support for the staff.
Every Home needs a household manual! Its is the number one way to ensure success in the smooth running of your home and estate. Kat’s digital household manuals using EstateSpace software can be customize from the most pertinent information to be readily accessible to you and your staff to a fully documented in-depth version giving permission based access to certain team members. Also a hard copy can be provided if needed.
Finishing up construction on your new home or you just closed and are overwhelmed by who is going to set it up without burdening existing staff with the task. Kat will show up to meet with your Construction and Interior Design team for the project hand over. She creates Household Manual Annual maintenance calendar Sets up maintenance contracts with vetted contractors and vendors Orders and receives supplies, products, linens, furniture Sets up kitchens, pantry, storage Making everything ready to hand over to you or your Estate Manager.
I have worked with Kat on several automatic gate projects in Austin Texas… It is always a pleasure to work with somebody who has good communication skills and a high level of personal responsibility.. I would recommend working through Kat to find the best vendors and prices..
“Kat Paolino is an outstanding Director of Operations. She is highly organized, professional, and knowledgeable and her work ethic is beyond compare. She always goes above and beyond to ensure that her team is successful and that our projects are completed on time and to the highest standard. She is a natural leader and has an incredible ability to motivate and inspire those around her. She is an invaluable asset to our team and I would highly recommend her services.”
Our company has worked at Kat’s projects for over 10 years. Always thoughtful and easy to work with. She very well understands the construction industry, property management and maintenance, knows how to organize and guide contractors to getting the job done with efficiency, setting and maintaining clear deadlines and completing projects in a timely manner. She is a very positive person and tries to spread positivity around her. This isn’t just my opinion, it’s also what I’ve heard from other contractors working on Kat’s projects.
I had the best experience of finding a kind family to help part time with the help of Kat! She is very organized and is very detail oriented which ensures the ideal match for both employer and employee! She is a professional and is a such pleasure to work with! I could not be more grateful for her help and for this opportunity!
Professional, organized, dedicated, a multi-tasker. Able to effectively see what’s needed to make the household run smoothly and implement changes, can organize staff and make them team players, able to handle stressful situations and diffuse them. A pleasure to work with and delightfully witty.
I worked with Kat in Palm Beach, she was our Director of Operations, l started as a caretaker of the property and with some training and with my background in hospitality l became travel butler for the family, she really brings out your best, and helps to shape your place in the team. I really enjoyed working under her leadership.
I had the pleasure of working under Kat’s direction as a private chef. She was always attentive to both the employer and employees, listening to individual needs, addressing them promptly and professionally. Kat looks ahead for the clients’ needs and any possible challenges, taking a proactive approach. Kat is a strong addition to any team.
We have worked with Kat at numerous properties from the Hamptons to the coast of Maine on landscaping and tree maintenance/planting projects. We have always had a great relationship with her through her work and have always respected her organization on a variety of properties.
When Kat and I first met it was to talk about a different client. However, after listening to me talk about my background she immediately knew I was a perfect fit for a different position. In the next few days we finalized everything I needed, I met the client, and was planning to start my new job the following week. Kat made the recruitment process quick and simple. It was so refreshing to talk with someone who truly listened to what I was looking for and I believe that’s why she was able to match me with the perfect client!
Kat’s innovative, highly specialized consulting services, staff training, and top-talent recruitment are second to none. She is recognized for her high standards of stealth service, and commitment to the Private Service Industry for over 30 years. Most admirable is Kat’s heightened sense of awareness, intuition, and ability to skillfully customize a plan exclusively to the unique needs of each client and candidate. With loyalty, trust, discretion, and excellence, building lasting connections, and professional relationships with everyone she graces with her expertise, time, and services.
Need help figuring out what your home or estate needs?
Why not book an appointment now. Call 646-656-0551